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Hospital Authority issues apology


The Hospital Authority today apologised for inappropriately sending a woman who was not infected with COVID-19 to the AsiaWorld-Expo community treatment facility.

 

The authority explained that it arranged to send the woman by ambulance to the community treatment facility at around 4pm yesterday for isolation treatment according to the list of confirmed cases requiring hospital admission.

 

At 10pm on the same day, a doctor reviewed her information in the Clinical Management System and found that there had not been any positive COVID-19 test results recorded.

 

The viral test results were being reconfirmed this morning.

 

The woman had worn a surgical mask, mainly stayed in her individual cubicle while in the facility and had not contacted other patients.

 

She was transferred to Princess Margaret Hospital for isolation where a COVID-19 test was conducted and the result was negative.

 

The authority initially reviewed the incident and identified the need to strengthen the verification of the list of confirmed cases, including confirmation of laboratory results at various junctures.

 

It emphasised that it will work with the Centre for Health Protection to review the workflow for verifying confirmed patient information and laboratory results.

 

Staff in departments concerned will be reminded to strengthen the verification of patient clinical information to avoid a recurrence of similar incidents.

 

The authority apologised to the woman for the inconvenience caused to her.

 

Additionally, the authority said an internal medicine and geriatric doctor from Caritas Medical Centre tested positive for COVID-19.

 

He sought treatment with sore throat on July 31. He tested positive for the virus today and is receiving isolation treatment at Princess Margaret Hospital.


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